Billing Analyst

Yadkinville, NC

Billing Analyst

Job Summary

Performs a variety of financial-related tasks and responsibilities that primarily involve accounts receivable, including billing, maintenance of billing systems, and analysis.

Essential Job Functions

  • Responsible for Accounts Receivable process
    • Processes customer billing timely and accurately according to our established billing cycle calendar
    • Identifies errors and proactively addresses them in a timely manner
    • Coordinates printing of customer bills and manages relationship with printing vendor
    • Processes billing cycle related tasks including customer non-pays/cutoffs
  • Conducts Ad Hoc Analyses related to customer billing to ensure correct set up and usage
  • Interacts heavily with customer service teams in set up of billing codes, new merchandise, or change requests
  • Coordinates with marketing teams for materials to be included in bills such as inserts
  • Maintains CASS certification of customer mailing addresses
  • Analyzes a variety of financial information needed for special projects or to support financial, investment, operational or      strategic planning activities
  • Performs all other related duties as designed by management
  • Requires NC Alarm Systems Licensing Board registration, this registration process includes an extensive background                check, fingerprinting, and application process.

Knowledge, Skills and Abilities

  • Above average excel skills
  • Strong analytical skills and able to present/explain data, prepare ad hoc reports, etc.
  • Ability to utilize a financial software, systems and office equipment
  • Skill in interpreting and analyzing financial information
  • Ability to maintain confidentiality
  • Ability to interact effectively and communicate with customers, employees, and various business contacts in a                       professional and courteous manner
  • Ability to make sound decisions using information at hand
  • Ability to prioritize multiple work assignments
  • Ability to enter data quickly and accurately into financial reporting software
  • Preference given to individuals who are proactive, self-directed learners

 Education and Experience

  • BA/BS in Accounting, Finance, Business Analytics, Management Information Systems or similar major is preferred, or               equivalent experience
  • 3 plus years of related experience in analytics, finance, or billing related role

Location

  • Headquarters and team is in Yadkinville, NC, although position could be based out of satellite office in Winston-Salem, NC
  •  after initial training period (up to 6 months)
  • Hybrid schedule (2-3 days remote per week) is a possibility beginning in 2026 given candidate is meeting performance             objectives
  • Some travel to Yadkinville, NC headquarters is required for team and/or company events