Technician, Home & Commercial Security
Job Summary
We are seeking a skilled and dedicated Home & Commercial Security Technician to join our team. In this role, you will be responsible for installing, maintaining, and repairing security systems and fire alarm systems for both residential and commercial clients. Your expertise will ensure the safety and security of our clients' properties through reliable and compliant system installations and maintenance.
You will play a crucial role in troubleshooting technical issues, performing system upgrades, and providing exceptional customer service. Your ability to communicate effectively with clients and team members, combined with your technical proficiency and attention to detail, will be key to your success in this position.
If you have a strong background in security and fire alarm systems, along with the necessary certifications and experience, we invite you to apply and become a valuable member of our team dedicated to protecting lives and property.
Essential Job Functions
- Installation and Maintenance: Install, maintain, and repair home and commercial security systems, including burglar alarms, surveillance cameras, and access control systems.
- Fire Systems: Install, inspect, and maintain fire alarm systems, ensuring compliance with local and national fire codes and regulations.
- System Upgrades: Perform system upgrades and enhancements to existing security and fire systems.
- Troubleshooting: Diagnose and resolve technical issues with security and fire systems promptly.
- Customer Support: Provide excellent customer service by addressing client inquiries, conducting system demonstrations, and offering technical support.
- Documentation: Maintain accurate records of installations, inspections, maintenance, and repairs.
- Compliance: Ensure all work complies with relevant safety standards and regulations.
Knowledge, Skills and Abilities
- Technical Proficiency: Strong understanding of electronic security systems, fire alarm systems, and related technologies.
- Problem-Solving Skills: Ability to troubleshoot and resolve technical issues efficiently.
- Attention to Detail: Meticulous in performing installations, inspections, and maintenance tasks.
- Communication Skills: Excellent verbal and written communication skills for interacting with clients and team members.
- Customer Service: Strong customer service orientation with the ability to explain technical concepts to non-technical clients.
- Physical Stamina: Ability to perform physically demanding tasks, including climbing ladders and lifting heavy equipment.
- Time Management: Effective time management skills to handle multiple tasks and prioritize work.
Education and Experience Required:
- Education: High school diploma or equivalent; technical certification in electronics, security systems, or fire alarm systems preferred.
- Certifications: Relevant certifications such as NICET (National Institute for Certification in Engineering Technologies) for fire alarm systems, or equivalent.
- Licensing: Valid driver's license and any required state or local licenses for security and fire system installation.
Experience Required Preferred:
- Minimum of 5 years of experience preferred in installing and maintaining security and fire alarm systems.